Words have energy

Help­ing not always help

“No pain No gain!” — a think­ing trap

3:1 in terms of mood

Speak “Per­son­al­i­ty”

Recog­ni­tion: well intend­ed is not always well done

Prac­tice gratitude

Trust — a Give and Take

Cross­cul­tur­al col­lab­o­ra­tion needs curiosity

Escape the “Yes but, …” with the 10% rule

Be present, be in the moment!

The myth of “mak­ing feelings”

Make your Nags your Teachers!

Empa­thy, can any­one do that?

Fail­ing For­ward — with mis­fire to success!

Where plat­inum helps in communication

Refu­elling – do it your way!

Chal­leng­ing con­ver­sa­tions — start with Open!

Nobody is Perfect!

For­get 7–38–55 — com­mu­ni­cate authentically

What sur­prised you today?

Good maps also sup­port navigation!

Con­flict – Go for the hid­den key!

Make some­one hap­py — give a smile!

What is your sto­ry of the past year?

Con­flict — leav­ing out one step risks the solution

Surf your Life!

“Mis­ery” is only an option!

Be Good Friend with Life!

The ambi­gu­i­ty of writing

What makes you alive?